WHEN CAN I EXPECT MY ORDER?
Once your order is approved, expect it to be ready in about 7-10 business days. Of course, if we need to make any adjustments or have a specific timeline in mind, we’ll keep you updated every step of the way!
CAN I MODIFY OR ADD TO MY ORDER ONCE IT’S PLACED?
Once we’ve received your approval and the order is placed, we can’t make any changes. This is because we want to get your items to you as quickly as possible, and any additions would put your order in the back of the line for production. So please double-check everything before giving us the go-ahead!
WHAT BRANDS OF CLOTHING DO YOU CARRY?
We’ve got a great selection of high-quality brands, including:
- SHIRTS: Gildan, Jerzee, Bella Canvas, Next Level, Hollaway, BAW, District Made, Sport Tek, A4, Paragon, TulTex, Comfort Colors, Rabbit Skins, and many more!
- HATS: Richardson, Cap America, Pacific, Outdoor, and others.
IS THERE A MINIMUM OR MAXIMUM FOR ORDERS?
Good news—there’s no minimum or maximum for orders! Whether you need one shirt or one hundred, we can make it happen. However, depending on the size of your order, the pricing and decorating options may change. We’re happy to work with any size order you have!
HOW FAR IN ADVANCE DO YOU RECOMMEND I ORDER?
For larger orders, we recommend at least 2 weeks. Reach out to us as soon as you have an idea in mind, and we’ll help guide you from there.
DO YOU SHOW A MOCK-UP OF MY CUSTOM ORDER?
Yes, we’ll always send you a proof for approval before moving forward with your order. There’s a $50 art fee for custom proofs, but don’t worry – if you decide to go ahead with the order, that fee can be applied to the total. Keep in mind, this fee is non-refundable if you don’t place the order with us.
We want you to be 100% happy with your design, so we offer 2 FREE REVISIONS after the initial proof. After that, there’s a $25 fee for each additional revision.
For embroidery, there’s a $40 digitizing fee (one-time) to create the correct file to sew your logo. Any adjustments made to the logo after the digitizing process will incur an additional fee.
MY CUSTOM ORDER IS NOT WHAT I EXPECTED, CAN I RETURN IT?
Since all of our custom orders are made just for you after approval, we unfortunately can’t accept returns. We totally understand how important it is to get things just right, so we ask that you review your order carefully before finalizing it. If something doesn’t quite match up to your expectations, let’s chat—we’ll do our best to help, but please be specific during the approval process to avoid any misunderstandings.